PRIVACY POLICY

Effective Date: November 14, 2025

1. Introduction

Welcome to Caricom Tickets, Inc. (“Caricom Tickets,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and disclose Personal Data when you visit our website at https://www.caricomtickets.com, request a demo, or use our services as a Merchant.

By using the Website, you consent to this Privacy Policy and our Cookie Policy.

2. Definitions

Visitor – an individual who visits the Website.
Merchant – a business seeking services from Caricom Tickets.
Merchant User – an individual using the Website on behalf of a Merchant.
Consumer – an individual seeking to purchase tickets.

The Website is intended for Merchant Users only. Tickets are not sold on this Website.

3. Who Collects Your Information?

Caricom Tickets collects Personal Data as described in this Privacy Policy.
Data Protection Officer Email: privacy@caricomtickets.com

4. Information We Collect

4.1 Personal Data

May include:

Identifiers
Network activity
Audio/electronic data
Professional information
Commercial information
Internet usage data

We do not collect special category/sensitive data.

4.2 Non-Identifying Information

Such as:

IP address (when not personally linked)
Browser type
Analytics data
Device information

5. Why We Collect Personal Data

We collect Personal Data to:

Provide and improve services
Manage accounts
Communicate with Merchant Users
Analyze Website usage
Prevent fraud
Comply with legal obligations

6. Sources of Personal Data

We collect data:

Directly from you
Through cookies and analytics
From service providers
From Merchants (when acting as a Processor)

7. Marketing Choices

You can opt in or out of communications at any time.

8. Disclosure of Personal Data

We may disclose Personal Data to:

Service providers
Business partners
Marketing affiliates
Cookie/analytics technology recipients
Authorities when required by law

We may also disclose information during mergers, acquisitions, or reorganization events.

9. Processing by Merchants

When a Consumer purchases from a Merchant, the Merchant controls the data.
Caricom Tickets acts as a Processor for those transactions.

10. Your Rights

You may:

Request access
Request correction
Request deletion

Contact: privacy@caricomtickets.com

11. Data Storage, Retention & Security

We use administrative, technical, and physical safeguards to protect Personal Data. Data may be stored in the United States.

12. International Data Transfers (EEA/UK/Switzerland)

When applicable, we:

Act as a Data Controller for Website interactions
Act as a Data Processor for Merchant transactions
Use approved transfer mechanisms for international data transfers

Rights under GDPR include access, correction, deletion, and restriction.

13. State Privacy Rights (California + Others)

Under CCPA/CPRA and similar laws, you may:

Request to know
Request deletion
Request correction
Opt out of “Sharing” for cross-context advertising

Requests may be submitted via email: privacy@caricomtickets.com

14. Cookies

See our Cookie Policy at caricomtickets.com for more details.

15. Children’s Privacy

We do not knowingly collect information from children under 16.

16. Non-U.S. Resident Rights

Your local jurisdiction may grant you additional privacy rights.

17. Changes to This Policy

We may update this Privacy Policy at any time. Continued Website use means acceptance.

18. Contact Information

privacy@caricomtickets.com